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Snappy Snaps is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.
Snappy Snaps may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and job title
- contact information including email address and telephone numbers
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
- information about your computer and about your visits to and use of this website (including your geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation
- information relating to any transactions carried out between you and us or in relation to this website, including information relating to any purchases you make of our goods and services
- any other information that you choose to send to us
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails and/or text messages about new products, special offers or other information which we think you may find interesting using any email address and mobile phone number which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We will not share your personal information with any third parties for the purpose of direct marketing without your express consent.
We may share your personal information with our franchisees and other companies providing services on behalf of Snappy Snaps who will only use the information to provide a service that Snappy Snaps has asked them to provide. We may also disclose your personal information:
- if required to do so by law
- in connection with any legal proceedings
- to any purchaser or prospective purchaser of any business that we are selling
Except as provided above, we will not provide your information to third parties
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Information stored outside of the EEA
Some of the personal data that we collect from you may be transferred and stored outside the European Economic Area ("EEA") to be processed by companies who work with us or for one of our service providers. We have worked with these companies to make sure your personal data remains adequately protected and is treated in line with this Policy. Specifically we use:
- MailChimp to send email communications. These emails may be to keep you updated about an order you have placed on our website or to send you other emails if you have opted in to receive marketing messages from us. Information including email addresses and names are stored on MailChimp’s servers in the USA. If you would prefer that your data is not shared with MailChimp you can opt-out at any point by clicking on the unsubscribe link in the footer of any of our marketing emails or by contacting us.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. For the avoidance of doubt, any transaction carried out through the website of a Snappy Snaps store is governed by the terms and conditions of that website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Requesting a copy of your personal information
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please email us at email@example.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.