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OUR STORES ARE NOW OPEN

We are emerging from hibernation and have been busy following the Covid 19 guidelines to make sure our stores are safe for our customers and colleagues. 

We are taking all reasonable steps to maintain a 2m distancewhere possible and have installed protective screens to make your instore shopping experience more comfortable.

Shopping at Snappy Snaps is easy; you can visit our store and choose your products, shop online and collect in store the same day, or shop online and we will deliver to your home – whatever is easiest for you.

Our colleagues are looking forward to getting back to what they know best, offering a personalised service and working with our customers to create products that make the most of their memories.

welcome back to snappy snaps

Mystery Shopper


It is important for us to hear what you think of our service. We are happy to take praise when we have amazed you and big enough to take criticism when we have messed up. Over to you…

Simply search for the shop you visited by entering postcode, town or city above and then leave us a review.

As a "Thank you" we will email you a voucher for a discount off your next shop with us.















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Contact Details

Thanks for being a mystery shopper!

It is important for us to hear what you think of our service. We are happy to take praise when we have amazed you and big enough to take criticism when we have messed up. Over to you…

You are reviewing:

How did you rate the service out of 10?

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If you want to make a comment please use this box

Did you use our dry cleaning or laundry service?

Contact Details

Thank you so much for being a Snappy Snaps Mystery shopper. If you have left contact details, we may get in touch to discuss your feedback. If appropriate, one of our Area Managers will contact you shortly. Whatever comments you have made will be added to our weekly report. We do look at all the scores and comments every Friday to try and learn lessons or celebrate success. As a thank you for your feedback we have emailed you a voucher for a 10% discount on your next shop in-store. Best Wishes, James Timpson CEO, Timpson Group

Thank you for giving us your feedback. We will follow up on this as soon as possible.

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